Client Due Dilligence Utility Officer

Termin: 20.09.2018

Client Due Dilligence Utility Officer

 

HSBC Service Delivery (Polska) Sp. z.o.o. is a part of the HSBC Group. Headquartered in London, HSBC is one of the largest banking and financial services organisations in the world. HSBC's international network comprises around 4400 offices in over 71 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa. HSBC provides a comprehensive range of financial services to around 47 million customers. We are looking for candidate for the position of:
 
Client Due Dilligence Utility Officer (with French or Greek or Hebrew)
Ref. nr:  Operations/CDDO/FG/01/2018
 
Responsible for providing a professional and high quality service to CMB HSBC customers. The role of CDD analyst   is to undertake customer screening (CDD), documents checks and financial crime risk assessment at on-boarding stage, on a trigger/date driven review basis, and for KYC/Remediation reviews. The CDD analyst will also be building the cases in Client Selection Exit Management process that will allow the professional exit of CMB customers from relationship with HSBC. The CDD Analyst is expected to successfully process operations with orientation to meet business objectives as well as contribute to initiatives to increase quality, efficiency and effectiveness of the team.  
 
Key Accountabilities:
Acquire, maintain and develop in-depth knowledge on procedures related to CDD Utility processes 
Review initial or existing customer risk ratings and ensure the appropriate due diligence checks are undertaken
Ensure all documents submitted for CDD are in line with approved policies and procedures
Undertake a review of legal entity structures and ascertain the UBO holding, principal directors, etc.
Undertake reviews of extended CDD
Be responsible for timely escalation of any operational matters  
Act effectively on all customer feedback to drive process improvement
Proactively escalate to the Line Management any issues / transactions that would impact customer, other operations, or potential loss to the bank
Procedures from BP must be followed
Responsible for timely identification of operational risk, 
 
Requirements:
Knowledge of Customer Due Diligence and KYC processes
Legal and compliance back ground 
Experience with working with legal documentation 
Good English and French or Greek or Hebrew (oral and written)
Strong team player, but also able to work on own with minimal supervision
Strong analytical skills
Initiative and lateral thinking to provide tailor made solutions and identify business development opportunities.
Good written communications
Excellent interpersonal and empathy skills
Attention to detail
Able to work in a high volume and time pressured environment
Ability to deliver against challenging but achievable targets.
Flexible and receptive to change
 
We offer: 
Stable job in professional team,
Interesting path of career in an international organization,
Consistent scope of responsibilities,
Private health care, employees’ benefits.
 
To apply for this position please send your curriculum vitae in English including reference number via email: hr.krakow.pl@hsbc.com
 
We thank all interested candidates for their applications. We reserve the right to contact only selected candidates. Only those applications that include the candidate's consent to process personal data by HSBC Service Delivery (Polska) Sp. z o.o., in accordance with the Data Protection Act as of 29 August 1997 (Journal of Acts of 2002, No 101, pos. 926 with later amendments) will be considered.
 
Data opublikowania: 20.09.2018
Osoba publikująca: Agnieszka Kocik